1. GENERAL QUESTIONS

Close The Cleaning System Start “Data Repair Tool”. Select the customer database you want to repair. Start the repair. Close the data repair tool and start The Cleaning System again. It can be necessary to repair a costumer database if it does not run probably in The Cleaning System or if the system will not start. Especially if you have just updated the system or if the system was not shut down correctly. You can do the database repair in The Cleaning System (see this video in the Online Toturials). If you are not able to open The Cleaning System, … Læs mere

Click on “User Options”. Click on “Automation” under “Options”. Adjust the increase amount in the fields “Automatic ID” and “Automatic Door Number”. Click “Save”. Detailed guide When you add a space (1), the system automatically creates a new one with a suggested ID and room number (2). If you do not want to add more than one room, you can just press “ESC” on your keyboard or click “Cancel” on the right side of the screen and the suggest space will disappear. The same goes for adding customers, buildings and floors. Both the ID and the door number increase with … Læs mere

Go to the tab “Properties” and delete the area type under the tab “Key info” by pressing the delete or the backspace button on your keyboard. Go to the “Service Profile” tab and delete the information under “Service Profile Connection”, “Quality Profile” and “Frequency Profile Connection”. Click “OK”. In “Drawing” mode (1), if you accidentally register a room with a wrong area type (2) and want to delete the area type and it’s information under the tab “Parameters”, “Floor” and “Service Profile”, it is only possible to delete the area type. If you click on the “Service Profile” tab (3), … Læs mere

Create a new customer database and open it. Import the area type set to the new customer database. Add a new customer to the new customer database. Attach the area type set and choose calendar and period definition. Detailed guide Go to the tab “Properties”. Click “Files” – “Change/New Custumerdatabase” in the menu bar to create a new customer database. (1) Choose where you want to create the new costumer database (2) and click “Create”. (3) Name the new database and click “OK”. (4) Click “Open”. (5) Click “Files” – “Import” in the menu bar to import an area type set to the customer … Læs mere

Go to “Data” in the main menu and click on “Area type set”. Select and export the area type set. Detailed guide Go to the main menu and click on “Data” and select “Area Type Set”. Select the area type set you want to export. Go to the menu in the “Area Type Sets” window and click on “Export”.  

Find and select the task set you want to export. Export the task set. Change the database to the other/new one and find the task set you want to import the exported task set on to. Import the exported task set. Detailed guide Export Click on “Data” in the main menu and select “Task sets”. Select the task set you want to export. Click on “Files” in the menu in the task set window and click “Export”. Click on the “Start” button to export the tast set.   Import Go to the database and task set, you want to import the exported task set to. Click … Læs mere

Select the “Properties” tab and the “Key info” tab. Find the room you want to inactivate in the room list. Mark the room and click “F7”. The room will now be inactivate and be the room’s name will be striked out. Detailed guide Go to the “Properties” tab and the “Key info” tab (red square). Mark/select the room you want to inactivate in the room list and click “F7” on your keyboard (1). The room will now be inactivate and be the room’s name will be stroked out (2). If you want to activate the room again, mark the room … Læs mere

Select the “Properties” tab and the “Key info” tab. Mark the customer to which the building is to be attached. Click “Add Space”. Enter the number of the new floor in the identification field “Index”. Select the “Area Type” that meets the room requirements. If required, change the name, short name, floor type, and service profile in the associated fields. Click “OK”. Detailed guide Select the tab “Properties” and the tab “Key info”. (1) In the “Main Data” tree, mark/select the floor to which the room is to be attached. (2) Click “Add Space”. (3) Enter the number of the new room in the … Læs mere

Select the “Properties” tab and the “Key info” tab. Mark the building to which the floor is to be attached. Click “Add Floor”. Enter the number of the new floor in the identification field “Index”. Enter the name in the “Name” field. Click “OK”. Detailed guide Select the tab “Properties” and the tab “Key info”. (1) In the “Main Data” tree, mark/select the building to which the floor is to be attached. (2) Click “Add Floor”. (3) Enter the number of the new floor in the “Index” field. (4) Enter the name in the “Name” field. (5) Click “OK”. (6) If “OK” is not active, this would … Læs mere

Select the “Properties” tab and the “Key info” tab Mark the customer to which the building is to be attached Click “Add Building” Enter the number of the new building in the identification field “Index” Enter the name in the “Name” field Click “OK” Detailed guide Select the tab “Properties” and the tab “Key info”. (1) In the “Main Data” tree, mark/select the customer to which the building is to be attached. (2) Click “Add Building”. (3) Enter the number of the new building in the “Index” field. (4) Enter the name in the “Name” field. (5) Click “OK”. (6) If “OK” is not active, this would … Læs mere