How do I add a floor text to a drawing?

Select the floor in the “Main Data” tree Right-click on the drawing and select “Texts” → “Text Layout” and click on  “Dørnr., Navn”. Rightclick  on the text and select “Texts” and click on “Texts Grouped” to ungroup the text pieces Click and select the text piece you want to delete and press “Delete” on your keyboard. Right-click on the remaining text and select “Texts” and click on “Text size” to change the size of the text. In the “Main Data” tree on the left side of the screen, select the floor you want to add a text. (1) Right-click on the drawing and … Læs mere

How do I add a comment to a drawing?

Select the space or the building you want to add a comment to. Go to the tab “Notes”. Write the text in the field “Comment” and click “OK”. Right-click on the text on the selected space/building and select “Text” → “Texts Grouped” to unattach the comment from the rest of the text. Move the comment to where you want it to be on the drawing. Detailed guide Select the space or building in the “Main Data” tree on the left side of the screen or on the drawing to add a comment to the drawing. (1) Click on the “Comment” tab … Læs mere

How do I see key info about a room when I’m in drawing mode?

Drag the vertical divider, between the “Main Data” tree and the drawing, to the right Detailed guide If you want to see the data and key info of a selected room, floor or building in the drawing mode, you can drag the edge of the “Main Data” tree on the left side of the screen. The part of the screen that shows the “Main Data” tree will become wider and it is now possible to see the data and the key info on the left side of the screen. Click and hold down the left mouse button on the vertical … Læs mere

How do I activate auto synchronization?

Click the menu button and select “Settings”. Click on “Connection method”. Select “FTP Auto-sync”. Detailed guide Android (left) – IOS (right) On the start screen, click the menu button in the right upper corner of the screen. (1) Click “Settings”. (2) Android (left) – IOS (right) Click on “Connection Method” and choose which method to us to transfor files between phone/tablet and computer. (3) Choose “FTP Auto-sync”. (4) Android (left) – IOS (right) Go back to the start screen. You can now see that Auto-sync is activated and IDEX will now automatically synchronize inspection files, customer files and photos each … Læs mere

How do I color code rooms on a drawing?

Click “Define and select patterns” Select the grid type and click on the brush Click on the room you want to assign a grid orcolor code Click on the brush again to deactivate the grid or color code mode Detailed guide When you have drawn a room/space you can assign a grid or color code to it which makes it easier to get an visual overview of a building and floors. You can also print the grids and color codes using the sections function. Click  “Define and select patterns” in the tool bar. (1) Under the tab “Grid”, select what … Læs mere

How do I repair a customer database if I can not open The Cleaning System?

Close The Cleaning System Start “Data Repair Tool”. Select the customer database you want to repair. Start the repair. Close the data repair tool and start The Cleaning System again. It can be necessary to repair a costumer database if it does not run probably in The Cleaning System or if the system will not start. Especially if you have just updated the system or if the system was not shut down correctly. You can do the database repair in The Cleaning System (see this video in the Online Toturials). If you are not able to open The Cleaning System, … Læs mere

How do I adjust the automatic assigment of ID and door number?

Click on “User Options”. Click on “Automation” under “Options”. Adjust the increase amount in the fields “Automatic ID” and “Automatic Door Number”. Click “Save”. Detailed guide When you add a space (1), the system automatically creates a new one with a suggested ID and room number (2). If you do not want to add more than one room, you can just press “ESC” on your keyboard or click “Cancel” on the right side of the screen and the suggest space will disappear. The same goes for adding customers, buildings and floors. Both the ID and the door number increase with … Læs mere

How do I draw a zone that will be subtracted from the area of a room?

Mark the room, you want the zone to be decucted from. Click “Subtract area” in the tool bar and draw the area you want to subtract. Detailed guide When you draw a room it is sometimes necessary to subtract an area, for instanse, when you draw a staircase with a gap in the middle, or when you draw a hall with big pillars that takes up a big part of the area of a room. You can also use the subtraction function when you need to make space for a room which is located in the middle of an already … Læs mere

How do I delete an area type and it’s information?

Go to the tab “Properties” and delete the area type under the tab “Key info” by pressing the delete or the backspace button on your keyboard. Go to the “Service Profile” tab and delete the information under “Service Profile Connection”, “Quality Profile” and “Frequency Profile Connection”. Click “OK”. In “Drawing” mode (1), if you accidentally register a room with a wrong area type (2) and want to delete the area type and it’s information under the tab “Parameters”, “Floor” and “Service Profile”, it is only possible to delete the area type. If you click on the “Service Profile” tab (3), … Læs mere

Why can I not synchronize?

If you encounter the following error when synchronizing then there are three things you have to check first. 1. Make sure that you are connected to the internet. Check the settings on your device and make sure to activate wi-fi or mobile data (3G / 4G / LTE). Open up a browser and check that you are able to load a website. If you are not able to load websites, you have a problem with your internet connection which is preventing the synchronization from IDEX, and you need to fix your connection to the internet before synchronizing again. 2. Check … Læs mere

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